Have you ever been asked a question you knew the answer to but froze? That frozen reaction was likely caused because the question elicited the fight-flight-freeze response in you. Your brain heard the question, but your body interpreted it as some kind of threat....
Our mood, our experiences, our levels of reasoning—all determine how we listen, and how well with listen. We can playfully consider these brain modes that may be driving our listening: The Buddy Brain – the Buddy Brain is concerned with making sure everyone is happy,...
Presence boosts two key competencies: strategic thinking and relationship engagement. Lose your presence and you: lose your ability to think of options and solutions… and minimize your ability to create a sense of psychological safety for your client. What triggers a...
Trust is everything. Without trust in a relationship, your client will withdraw. And with withdrawal comes withholding. And when withholding, the client hides. Hiding is a defense mechanism that every one of us uses—to protect ourselves from being betrayed, or...
Agreements. Do they bring to mind any of these thoughts? “Don’t fence me in! … I don’t want to have to comply … I better get it right or I’m in trouble … I feel guilty because I didn’t do what I said I’d do!” 🙁 Why do we not always jump in and make agreements? Maybe:...