[Susan] is truly gifted in [her] encouraging, optimistic and caring approach in working with others. I appreciate all that [she has] given of [herself] to my class and growth as a career coach. It has been great working with [her]. It is evident [she has] put [herself] into all that makes up the Academy. I am amazed at the comprehensiveness of the program from start to finish.

– Kathy J. Susman, MA, MPA, CCMC


Susan, I met you last fall at the NRWA conference. I am happy to report I am now doing resume writing full-time. When I took advantage of your training offer and signed up for your G3 coaching class, you wrote a very kind note in my book, The Twitter Job Search Guide, about succeeding one client at a time. I took your advice to heart and have been doing just that! I am excited about starting the class, and if the book is any kind of precursor (and I was only halfway through) to what we’ll learn about personal branding I know it will make me an even better writer.

— Michelle Robin


Susan, thank you for continuing to change the world one step at a time by making a difference in the lives of others. You are an amazing person, I am so grateful to know and admire you.

— Roxan Park


The Career Coach Academy and Susan Whitcomb [are] the best of the best! And I would also highly recommend taking the Refresher Course if you became a CCMC several years ago. I enjoyed and learned so much with the new materials being offered. I’ve been in business over ten years and this training is excellent.

— Kit Prendergast, PCC, CCMC


Working with Susan, and studying Career Coaching under her leadership, has been perhaps the most useful and helpful training which I have received as a Coach. Susan’s gentle perceptiveness, her generosity of time and materials, and her un-matched expertise, made the Coarse work fun, valuable, and eventually profitable for me. It takes time and work and persistence to accomplish big goals; but Susan is with you on this journey, encouraging, championing, cheer-leading, as you push yourself to new heights. I am so very grateful to you, Susan, and thank you for your kindness and expertise throughout this season of my life.

— Carol L (Career Coach, SF Bay Area)


From the smallest tweet to the largest conference to an international webinar, Susan Whitcomb’s encouraging and dedicated presence surrounds and influences job seekers and professional career coaches in the most supportive and comprehensive way. Susan listens deeply and has great wisdom. Her programs, books, and teleconferences reflect her understanding and thoughtful approach in this demanding job market. Her passion transforms careers and moves beyond boundaries into vast possibilities.

— Linda Van Valkenburgh, M.S., CCMC


I have completed three certifications (CCMC, CJSS, & OPNS) from the Career Coach Academy/The Academies and continue to be a big fan of Susan. I have been impressed, and continue to be impressed, by the quality and professionalism in which Susan runs her organization. Having been coached by Susan personally, I can attest to the absolute mastery that Susan possesses in the coaching field. Susan’s knowledge, passion, dedication, insight, and professional background are second to none. If you are considering any coach training in the future, I would highly encourage you to not settle for anything less than Susan and The Academies.

— Randy VanderVaate, Certified Professional Career & Life Coach, CGCS, CCMC, CJSS, OPNS


I can always spot [Susan’s] hand in the products [she] introduces. Somehow, [she manages] to combine exceptional breadth and depth of concepts and options with up-to-the-minute currency. I know that comes from an enormous amount of work on [her] part. But please, believe me, such quality is rare indeed.

— Don Orlando, MBA, CPRW, JCTC, CCM, CCMC


Goodness, I don’t know where to begin, so I’ll keep it simple. I loved [this] class! I found myself looking forward each week to spending “my special time” with [Susan] and my classmates. [Her] style as a facilitator is very welcoming, non-judgmental, and accepting. And [her] course is structured and organized so beautifully, with plenty of very thorough and well-researched materials. I learned so much about myself (and of course career coaching) during [this] course. Most of all, I appreciate [her] generosity in sharing so much of [her] wisdom and experience with us. 

— Janet Cranford, LCSW, CCMC


[Susan] is truly gifted in [her] encouraging, optimistic and caring approach in working with others. I appreciate all that [she has] given of [herself] to my class and growth as a career coach. It has been great working with [her]. It is evident [she has] put [herself] into all that makes up the Academy. I am amazed at the comprehensiveness of the program from start to finish.

— Kathy J. Susman, MA, MPA, CCMC


I once told a prospective career coach, “If you want to be the best, work with the best.” I took my own advice and for fifteen wonderful weeks worked with Susan Whitcomb whom I consider to be the best career coach and coaching mentor in the field today. Susan gave me the tools to look within myself and recognize that the experiences which have shaped my life can be focused to help others find truly fulfilling lives and careers. I now have the skills and confidence to fulfill my life’s calling as a nationally certified professional career coach. If you are considering entering into the rewarding field of career coaching, then I highly recommend you consider Susan as a mentor. After all, if you want to be the best, work with the best!

— Dan Diedriech


Coaching with Susan helped me overcome challenges that I had struggled with for years. With each session, I came away with insights which have since enabled me to define my niche, try new opportunities, and increase my income. I highly recommend Susan to anyone looking to grow their business. I’ve had many wins that I’ve learned from coaching with Susan! I hope these help with the prospective client!

-Higher income, and higher price per client after raising my rates.
-Identification of a niche (I had struggled with this for a long time).
-A much clearer idea of how to get paid to speak as well as get published.
-Got a few association specific clients, in response to my brand
-Will be the featured author (on the cover!) of a book where I contributed a chapter.

Charlotte Weeks, CCMC, NCRW, CPRW

Quick Links:

Certified Career Management Coach (CCMC)

Certified Executive Leadership & Development Coach

Certified Brain-Based Success Coach (CBBSC)

Regarding the Certified Career Management Coach Course:


The Academies is Top-Tier! I earned my CCMC, and I’m looking forward to CJSS along w/certification in Twitter… (I have an autographed copy of “The Twitter Job Search Guide” by Susan Whitcomb [I will always love her…forever!])… I also, highly recommend any/all of the certification courses. I experienced such a custom approach to my aspirations and goals in coaching. I studied a global-class curriculum (w/a specialized element unsurpassed in significance & purpose) replete with the required competencies, and the forum in which to practice the skills acquired necessary to build confidence. I received inspiration for the prospect of launching a thriving coaching practice, and I’m looking forward to taking the entrepreneur-support component in the future. In fact, I have a close colleague who recently graduated CCMC, per my referral to the Academies…we are current associating as ‘Coaching Partners’ in the interest of mutually honing our respective skills, and keeping them fresh, critiqued, and relevant

— Ava Archie, CCMC

The Career Coach Academy [Certified Career Management Coach] program was one the best professional development experiences I’ve ever had. It enhanced my counseling background considerably because it gave me new skills to use in working with students, as well as with staff, and opened up new niche areas for me.

— Carmen Croonquist, Director of Career Services, University of Wisconsin-River Falls

15 weeks of real-world, hands-on coach training with wonderful colleagues. A renewed passion for coaching. Rock-solid coaching skills. Reenergized confidence. A rewarding bottom-line. The [Certified Career Management Coach] “Refresh and Recharge” program delivers all that and more. In fact, this course goes beyond “refresh and recharge” to rocket your skills and ROI to the next level.

—  Deb Dib, Advantage Resumes of NY/Executive Power Coach

Coaching is a great new strategy for working with students. It’s especially powerful for upper-division students, graduates, and alumni. Even with 20 years of experience in career counseling, I found the Career Coach Academy program has enhanced my toolset to help students increase their awareness, see new possibilities and perspectives, make decisions, commit to action, and realize success!

— Alicia Andrade, Director of Career Services, Fresno Pacific University

This program is comprehensive, touching on virtually every aspect of career coaching – from initial assessments for a career explorer all the way through ongoing career management for a career conqueror. It provides not only the information, but also tangible tools that can be used to build a successful practice. If someone is truly serious about career coaching as a business – whether as an add-on to an existing business or focusing on coaching as their entire business – Career Coach Academy is the only way to go. Career Coach Academy has truly provided more value than I expected (and I was expecting a lot!).

— Laura Scheible, Agape Career Services

Christine did an excellent job of providing basic forms and real life examples that were identical to our needs as new counselors and to the demographic that we target. I would recommend this (workforce development) course for anyone in a position that would involve assisting those who are economically disadvantaged or belonging to a traditional minority population (i.e. the disabled) in finding or maintaining employment.

— LaWanda Ray, Principal Directions

This is the course you would have designed for yourself – if you happened to be one of the great leaders in this industry, mastered the art of distance education, could draw upon the best experts in every related field, devoted months of time to producing practical, easy-to-read course materials, had a knack for transforming a group of strangers into a reinforcing symposium of interested and interesting students, and had such a generous spirit that you would freely supply a treasure trove of useful guides and handouts. As a career coach of nine years standing, and a training and development specialist with more than two decades of experience, I think this program is the best of its kind.

— Don Orlando, Your Personal Career Coach™

WOW – what a powerhouse of information, practical methods, and inspiration! Everyone involved in the careers industry (or who wants to be) should take this program for a massive injection of career coaching know-how. As an added bonus, Susan’s supportive coaching style and participative sessions lead to knowledge sharing that maximizes learning for everyone involved.

— Susan Guarneri, CareerMagicCoach.com

Before I took Susan’s course, I had this notion that career coaching was a fuzzy field that most anyone could enter and pretend to be good at. How wrong I was! After 13 sessions and a number of role-plays, I now have a fuller appreciation of the skills involved, and the gifts a talented coach can bring to one’s clients. There is no way I could have entered this field and performed credibly without the understanding and solid foundation your program provided.

— Doug Dib, ExecutivePowerCoach.com

I have been in business for 10 years and finally have a clear framework thanks to you and your team of professionals. Joining your class is the best thing I have done for my business in those 10 years.

— Joan M. Roberts, MA, CAGS, CPRW, CMCC

I have been thrilled with my choice of Career Coach Academy to enhance my career coaching practice. The materials are excellent and the presentation of the coaching methodology is superior. Susan is not only a master coach but an outstanding teacher. The program is well organized, the pace is just right and time flies by too fast. I would highly recommend it to a coach at any stage of her practice.

— Mary Anne Walsh, Ed.D.

The [Certified Career Management Coach] course was beyond my expectations.  The material was very thorough and comprehensive and the instructor (Susan) was very attentive and supportive to the needs of the course participants.  Being able to practice coaching during the weekly sessions and receive feedback really helped cement the learnings of the course.  My coaching practice has been enriched by this material and I feel so much more confident as a coach.

— Liz Ferguson, Career Coach

This class has given me invaluable resources related to career exploration and satisfaction. The experience and wisdom of the teacher along with the diverse sharing from the class members have contributed to my learning new skills, being exposed to new ideas and meeting some wonderful people! In addition to all the resources I’ve gained, the class has moved me to set some new goals and plan steps to make them a reality. Big thanks to my teacher and classmates!

— Karen H. Prevatt, Career Coach

I know that the information I received and the coaching I experienced will help further my evolvement as a better coach and human being. You truly are a “master coach” and I will heartily recommend this program (and you) to all my colleagues.

— Debbie Shalom, ALL I AM Coaching

The investment I made in Career Coach Academy’s [Certified Career Management Coach] training was definitely worthwhile and I am confident in recommending Susan Whitcomb’s program without reservation.

— Ellie Vargo, CPRW, CFRWC, Noteworthy Resume

The Career Coach Academy has not only provided me with the necessary tools to better understand my career & life goals, but an overall increased awareness of how to successfully coach others on identifying their potential for greatness

— Dionne Minner, Chameleon Group

As an experienced careers professional, the [Certified Career Management Coach] training taught me most about how to ask powerful coaching questions, as well as how to empower clients to look within to find answers and create their own momentum.

— Randi Bussin, Aspire! Fulfilling Career Ambitions

The [Certified Career Management Coach] course was very insightful. I feel ready to open a successful career management coaching business.

— La Tonya Hunte, Coachlinx

An amazing class. I feel completely prepared to start my career coaching business. Susan taught me in 15 weeks what it would have taken years to learn on my own. I can’t believe how many forms I have and how willing Susan is to share her years of experience. What a breath of fresh air in this dog-eat-dog world.

— Laura G. Black, Career Coach

I thoroughly enjoyed this class. I especially liked the openness and closeness of the group setting. We were allowed to really get to share with one another.

— Shelley Oglan, Career Coach

Even as a coach with multiple certifications I was pleasantly surprised at how much value I received from this program.

— Harvey Smith, ACC, CPBA, CPVA, Carolina Business Coach

Great course. Really learned a lot of techniques that I AM already using. Thanks!

— Angelique Smith, Career Coach

I really think the Career Coach Academy gives the most “bang for the buck”.  It’s been wonderful for my business – good concrete tools and strategies.

— Kit Prendergast, Career Connections of Sierra Nevada

I just wanted to thank you for a terrific class … I truly appreciate you helping us hone our coaching skills so we can help some of our more difficult clients achieve their goals. … I wish I could record every word you say!

— Jeanne Knight, JCTC, Career Designs

Through this program, I have gained the confidence to actually start coaching clients in the field of information technology and I have attained a freelance writing position as a career columnist of national magazine for information technology professionals. Thanks Susan!!!!

— Felicia Vaughn, M.Ed., Career Coach

I always give Career Coach Academy great reviews. Thank you for such a great experience.

— Laura Mendelow, Career Coach, Management Consulting Firm

Thank you Susan for your patience, vast knowledge and sharing of information! I really enjoyed the class.

— Kris Plantrich CPRW, CEIP, Resume Wonders

I had a WONDERFUL experience working with [Susan] and hope to take the leadership coaching program next. I am definitely more focused on my big A agenda which has helped me remain emotionally and spiritually centered, and helped me to help my clients experience this kind of centering.

— Robin Majeski, Career Coach

Time and investment well spent for anyone interested in progressing within the career coaching field.

— Mike Valdivia, SPHR

The CCMC program gave me a superb jumpstart into the career coaching business. In four months, it provided me with a framework for coaching, a large volume of career support advice, and a practical approach toward coaching clients through to success. Most importantly, the program showed me, by example, how to understand and show kindness to my clients.

— Dave Katz

I just finished [The Academies] training to be a Certified Career Management Coach (CCMC) and just can’t say enough about it! From the excellent service from the Academy team to the comprehensive materials we received as part of our training, this certification program was top-notch. My instructor was knowledgeable, insightful, and superbly skilled at providing feedback for all of us during our practice coach sessions. With all I learned from this program, I’m fully equipped to support people in a job search, in job transition, looking for what’s next, or those who want more from their current positions. Whether you’re new to coaching or an established pro, Susan Whitcomb’s Career Coach Academy and the CCMC certification will open new doors for you and your business. I highly recommend this training!

— Pam Wyess, President of Workplace Results LLC and new CCMC

I want you to know how fabulous the CCMC and CLTMC classes are. They have truly changed my life and coaching business. The classes are like graduate-level courses and I had not realized how comprehensive they would be. When I met you, I knew that anything you did would be of very high quality, and I want to tell you that you have over-delivered and so thank you.

— Kelly Welch

I just have to tell you that the career coach training has given me such an edge in my Challenger Counselor training. The ability to “dance with the client” and listen at all 3 levels is at the core of the training. What a beautiful thing.

Be well and thanks,

— Lily Bradford

The 15 week CCMC class was a brain shifter. This class opened up my mind to viewing situations in ways I have never done before. Needless to say this has benefitted not only my clients but also myself. Is the glass half full or half empty?…let’s take a 30,000 foot view and find out. This class gave me not only the knowledge but also the tools and techniques to be wildly successful in my practice.

Thank so much for this gift. And world here I come.

— Liiliana Kaminski Bradford, Career Savvy and More

I signed up for Susan’s Career Coaching course thinking I would take away a few tips. Little did I know that I’d take away an entirely new way of working with people. Susan provided the most superior set of documentation to support people throughout career coaching sessions. And, I learned coaching techniques that made coaching much easier. As a PCC, I thought I knew quite a bit about coaching, however, I was really surprised by how much Susan was able to simplify the coaching process with her amazing models and tecniques. Susan helps everyone throught the course with timely and specific feedback, but most importantly she gives it so graciously. Everyone can learn something new from this course! Once you start working through the materials you begin to see just how much work Susan has saved you with the forms. Even if you were the most experienced coach on the planet, it would take you a year to create materials that work as well as what Susan provides.

Keep up the good work!

— Colleen Carruthers

I loved [this] class! I found myself looking forward each week to spending “my special time” with [Susan] and my classmates. [Susan’s] style as a facilitator is very welcoming, non-judgmental, and accepting. And [her] course is structured and organized so beautifully, with plenty of very thorough and well-researched materials.

I learned so much about myself (and of course career coaching) during your course. Some of it was painful… growing out of our comfort zones usually does involve some discomfort. Most of all, I appreciate [Susan’s] generosity in sharing so much of [her] wisdom and experience with us.

I’d like to share one of my favorite quotes that exemplifies my experience of learning how to be a good coach (which I know now will be an ongoing process):

Every worthwhile accomplishment, big or little, has its stages of drudgery and triumph; a beginning, a struggle and a victory. — Mohandas Karamchand Gandhi

— Janet Cranford

Thank you for all the hard work that Kim Avery, CCMC trainer, and [Susan] as my mentor coach put into me. Thank you for “knighting” me a CCMC!

Interesting story – beyond coaching my MBA students, I was also able to use the skills I gained through my career coaching training for the benefit of our MBA admissions team.

Frequently, I hold informational interviews with prospective students who want to know if they can get a high-paying job with a North Carolina State Jenkins MBA. Before my Career Coach Academy training, I would launch into a half-hour monologue on the professional profile and motivations of a successful Jenkins MBA graduate. I would ask the prospect if this was the information for which he/she was looking (nobody ever said “no”), and we would end with polite “good lucks.”

Last month, I engaged a prospect in a mini-coaching session rather than launching into speech. Through powerful questioning, active listening, and the prioritization techniques you taught me, I was able to coach the prospect to take ownership in evaluating the feasibility of pursuing an MBA. When I got to the action and “red-bow” phases, he animatedly gave me a list of action items and other contacts he needed to informational interview in order to make a go/no-go decision. I don’t know yet whether he will join our program or not (I am confident he will make the right choice), but I have never had a meeting in which the prospect demonstrated such a level of self-understanding at that moment — and I attribute that to you.

— John R. Hutchings
Assistant Director, MBA Program
Academic Advising and Career Coaching
North Carolina State University
Jenkins Graduate School of Management

Thanks for a great class today.  I just wanted to tell you how much I appreciate all of you and your insights and questions – I have learned a lot from you already.   I really enjoy our class (it’s one of the major highlights of my week) and am glad that we have a safe space to practice our coaching skills.

— Sherry Dodge
Director of Career Services
UCLA Luskin School of Public Affairs

Regarding the Certified Executive Leadership & Development Coach Course:

I am LOVING the executive coach class and Fran is a treasure. Every class that I take from the Academies empowers me to be a more confident and better equipped coach.

–Lacy Nelson

The thing that has struck me with this class was not just that the content was really good – which it was – but also two other things.  One is the resources, from the 360 reach to just the things that came up in the classes week to week.  It increases your confidence and competence to develop coach leaders…and it gives you real tools to say ‘OK, I do have some things to offer in this area, or I have a mindset that will help concerning this or questions that will help a leader clarify the different situations or challenges…or desires that they want to pursue’. I really appreciated all the resources that helped us as coaches that we will probably use for a very long time!  The other thing was just the fact that the other participants in the class – they provided insight, they provided resources, they provided feedback – that as other professionals doing the same thing/desiring to really coach leaders…it was just so helpful.  It was real-life stuff, it was real-life resources, it was real-life people – engaged on a very pertinent topic that we’re all concerned about….all of that was just very helpful.

–Bryan Brown

Part of what I want to share about how important this class has been to me -it’s being with other professionals who have given me more than any other tele-class I’ve ever had – a perspective of integrity…By going through the ICF competencies again…just a great reminder of how important they are for being a professional coach.  Susan has done such a marvelous job of compiling – fabulous – learning points in all of the handouts and the other opportunities we have had to learn.  I think one of my takeaways is how in reviewing all of this, being with you all has helped bolster my courage to change – I needed to make a shift and this environment has provided me an encouraging and positive perspective on the shift that I needed to make.

–Elaine Franklin

The Executive and Leadership Coaching Class has helped me gain a confidence and competency to do executive coaching well…It just seems like there’s a lot of principles of coaching that you use with an individual that can be used in teams.  It’s much more complex, but yet, it does seem like there’s a lot of transferrable skills that can be used both for individual and team coaching.

This has been one of my most favorite classes I have taken…loved the Reach 360, the audios at the end were great.  This class will help me tremendously in my life, leadership, business and ministry. 

–Charles Hooper, Jr., PCC

Regarding the Certified Brain-Based Success Coach Course:

“Truly, powerfully transformational. Be prepared to bring positive change to your life/career while learning strategies to help your clients do the same.”

“Last week, I had a client who was a ‘trigger’–someone whose subtly contentious innuendo would typically send me into a litany of self-incriminating thoughts, such as ‘I am really no good at this’ and ‘I have no right to be collecting money from people.’ This time, I used a technique we learned in the Brain-Based Success Coach program to stop the ’emotional death spiral,’ and it worked! I was upbeat, confident, and in control. So far, it’s been a really, really wonderful day! … and I know I am going to be able to work with clients to help them in the same vein when that’s appropriate. Thank you!”

–Carol Altomare, World Class Resumes

“Brain-Based Coaching is an innovative program, empowering coaches with science-based techniques to propel clients forward. Invaluable!”
Bless you both!

The CIO Coach
Certified Career Management & Leadership Coach
Certified Personal Branding & Job Search Strategist

“It’s said that “When the student is ready, the teacher will appear.” Susan Whitcomb is that teacher for me and The Academies newest coaching class, Brain-Based Success Coach has provided the stimulating environment, resources, and collegial learning I’ve needed to take myself and my career/life coaching practice to the next level. I appreciate the blend of science and research from the fields of positive psychology and neuroscience interlaced with pragmatic coaching techniques, activities and exercises all reinforcing our mastery of the ICF competencies. With 3 of 10 classes still to go, I already want to take this class again! I know there are many layers of discovery for me that will continue to go deeper and deeper. It’s a toss-up who is getting more out of my investment of time and money in this class: me or my clients!”

–Diane Kohler, MA, CCMC, CLTMC, CSEIC, Manager of Employee Career Development at The University of Kentucky…and soon to hopefully also be a CTTCC and CBBSC!

“Having vetted neuro-scientific knowledge to help clients move from negative, blocked, or even fear based thought patterns into fresh powerful possibility is very exciting, empowering, and meaningful for my coaching practice. Thank you Susan, you are truly flourishing and creating big ripples in the coaching world with your Brain-Based coaching.”

–Marilyn Seltzer, CCMC, CJSS, OPNS
Seltzer Consulting Group
Career Consulting, Coaching & Assessments

“It’s obvious that Susan has put so much time and research into the ‘Certified Brain-Based Success Coach Program.’ Throughout the class, I could tell that she practices what she teaches. I’ve already applied some of the learning with several clients–yielding abundant success. Recently, I was asked to speak at a meeting for a Fortune 500 company. Right away, my mind went into the scarcity mode: ‘I’m small potatoes; I don’t have the experience, credentials, blah, blah. What in the world am I doing?’ My education from this course (namely the SCARF model) helped me move from a state of nausea (literally), to realizing I was asked for a reason. I’ve got something to offer that no one else on the slate can speak to on the level that I can. I am grateful for this course and for having the opportunity to learn from Susan.”

–Dr. Steve Cromer, CPLC

[The Academies’ Team] made me SOOOO happy today! I just received my Serious Revenue training manual from a friendly courier. I can’t believe how quickly it arrived! I have already listened to call number one and done all the thinking and writing exercises. Keen to get onto call two!

I wanted to make sure you know what exemplary customer service [they] provide, and how much I appreciate it. It’s all service with a smile, and so effective, speedy and reliable. If I could vote for The Academies for a customer service award, I’d be the first to do so!!

— Ruth Winden
International Career Management Consultant
Careers Enhanced Ltd
Great Britain

Have a testimonial that you’d like to share? You can do so here:


Comments are closed.